Bellhop a Mirello Labs product
Phone receptionist · built for home-services shops

Every missed call is a job you didn't get.

Sarah answers your shop's phone 24/7. She knows your trade. Books into your Google Calendar. Pages you when it's an emergency. And she sounds like a person — not a phone tree.

Live demo · click anywhere

Peek inside the dispatch console your phone feeds into.

Every call Sarah handles shows up here in real time — booked appointments, escalations, leads. This is what you check between jobs.

Open live demo →
01 · smart routing

She doesn't just book calls — she dispatches them.

Most booking services drop every new job into the next empty calendar slot. Sarah is location-aware — she knows where each tech is coming from, factors in the drive time, and refuses to put a 10:00 AM in Montclair on top of a 9:45 that's finishing in Wyckoff. She'll offer 10:30 instead and tell the caller exactly why.

A generic answering service
09:00Wyckoff · AC tune-upon time
10:00Montclair · no heat20 min late
11:00Franklin Lakes · installcascading
With Bellhop
09:00Wyckoff · AC tune-upon time
10:30Montclair · no heat+25 min drive
12:00Franklin Lakes · installon time

Tighter routes. No late arrivals. No more "where's my tech?" phone calls.

And the other half of the story —
She proactively suggests slots when a tech is already nearby.

When a caller doesn't have a strong time preference, Sarah looks at your existing route and offers the tightest fit first — "We've actually got a tech heading to your neighborhood Wednesday morning — would 11 AM work?" Real dispatchers pack routes by geography. Sarah does too.

·more billable hours per day ·less windshield time ·callers hear "tomorrow morning" not "next Friday"
One truck or a full crew —
Sarah dispatches across every tech on the road — not one shared calendar.

Whether it's you in one van or a crew of eight, Sarah books against each tech's own schedule, knows where each one is starting from, and only offers the caller slots that actually work for somebody. Add a second truck next summer and it just keeps working — same Sarah, new tech on the board.

·per-tech calendars ·per-tech drive time ·no double-booking across the crew
02 · the cost

Most shops lose thousands a month to missed calls.

Industry surveys of small home-services shops consistently show the same pattern: after 5pm, a huge share of inbound calls go to voicemail — and most of those callers never call back. They call the next shop.

40%
of after-hours inbound calls go unanswered at typical small-shop HVAC / plumbing / electrical businesses.
industry avg · small-shop benchmark
$500+
average revenue lost per missed emergency call — the no-heat-in-winter or AC-dead-in-July calls that pay your bills.
based on avg HVAC service-call revenue
one saved emergency call covers Bellhop for the next five months. Two saved calls covers the year.
@ $99/mo subscription
If your shop misses even two emergency calls a month during summer, you've already paid for Bellhop for the whole year.
03 · meet sarah

A dispatcher who never misses a call — and never needs a lunch break.

Sarah is a voice agent tuned for home-services shops. She picks up in two rings, triages like a seasoned dispatcher, and puts the job on your calendar.

01

Answers 24/7

Every call, every hour. Sarah picks up on the second ring — nights, weekends, peak season. She never ghosts a caller.

02

Books into your calendar

Checks your Google Calendar live, offers real open slots, books directly. The appointment appears on your dispatch board in under 30 seconds.

03

Triages emergencies

"Gas smell" · "no heat in winter" · "major leak" — she recognizes these and pages your on-call tech by SMS in real time.

Remembers repeat customers
"Hi Kunal — still at 784 Dakota Trail?" She greets by name and pulls the address on file.
Reschedules without drama
Caller wants to move Tuesday to Friday? Sarah updates the existing appointment, no double-booking.
Works with your whole team
Sarah routes jobs across your techs — keeps each one's day tight, no double-bookings.
Logs every call in your portal
Full transcript, outcome, recording. Listen to any call, see what Sarah did, override if you need to.
Stop reading. Call her.
+1 (948) 800-9639
Dial it right now. Tell Sarah your furnace is making a loud banging noise. Pick a time. Hang up. Then open your Google Calendar. That's what your shop would look like on Bellhop.
04 · how it works

Live in an afternoon. No new hardware. No staff training.

1
Forward your phone

Keep your existing business number. Forward calls to a Bellhop line — all calls, or only after-hours, or only when you're busy. You can turn it off in 30 seconds.

2
We train Sarah on your shop

30-min kick-off call where we capture your hours, services, on-call rotation, and the specific problems you want escalated (gas smell, no-heat emergencies). Plan on roughly 2–3 hours of your time across the first day: the kick-off call, connecting your Google Calendar, and a few test calls together. Fully live same day.

3
Sarah takes every call. You run the shop.

Check the Bellhop portal anytime to see what Sarah did — every call, every booking, every escalation. Override, adjust, or step in whenever you want.

Honest about your time
Total commitment on day one is about 2–3 hours of your time — the kick-off call, a calendar share, test calls, and a quick portal walkthrough. No multi-week onboarding, no trainer on-site, no IT project. You go from "this sounds interesting" to "Sarah is live on my phone" by dinner.
05 · pricing

One price. No contract. Free for 30 days.

Bellhop — the only plan you need

Free for 30 days — then $99/mo.

Everything Sarah does — 24/7 answering, booking, returning-customer recognition, multi-tech dispatch, emergency escalation, reschedule flow, full call log. Unlimited techs. No per-seat fees. No call-count trickery. One price covers your shop — storm season included.

$99/ MO
after your free 30 days
· No credit card to start · No contract · Cancel anytime from the portal · Your number stays yours
06 · questions

The five things every shop owner asks.

Does Sarah replace my real receptionist?
No. Think of her as overflow + after-hours. Plenty of shops use Sarah to catch calls they currently miss, and keep their human on the main line during the day.
What if Sarah gets something wrong?
Every call is logged with a full transcript. Sarah is tuned to escalate anything unusual — if she can't handle it, she takes a message and texts you. You review every call in the portal and can override bookings if needed.
Do I have to change my phone number?
No. Forward your existing line to Bellhop — all calls, or just after-hours, or only when you're busy. Your shop's number stays exactly what it is on your truck, your website, and your business cards.
Does it really sound like a person?
Call the demo number above and tell us. We'll take whatever you think.
Who's behind Bellhop?
Mirello Labs — a small team building tools for small service businesses. You'll get our personal cell for setup questions. No tier-3 support ticket queues.

Thirty seconds to hear her. Thirty days to try her.

You can spend the next six months evaluating phone agents, or you can dial the number below and decide in under a minute.